Question 1

What is Callee Me and how does it work?

Accepted Answer

Callee Me is an AI-powered teaching platform for children ages 4-12. Your child has one-on-one voice conversations with a friendly AI tutor that adapts to their age, interests, and skill level. Parents manage everything from the dashboard, teachers can create and assign lessons, and schools can deploy it across classrooms.

Question 2

What ages is Callee Me designed for?

Accepted Answer

Callee Me is designed for children from Pre-K (ages 4-5) through Grade 6 (ages 11-12). The AI adapts its teaching style, vocabulary, and difficulty based on your child's age and subject.

Question 3

What subjects can Callee Me teach?

Accepted Answer

Callee Me can teach any subject - math, science, languages, history, geography, and more. Parents and teachers can also create custom lessons for specific topics. The AI adapts its approach based on the subject and the child's level.

Question 4

Is it safe for my child?

Accepted Answer

Absolutely. All conversations are age-appropriate and monitored. We never show ads to children, never sell their data, and all voice sessions are designed specifically for educational purposes. Parents have full visibility into conversation summaries and progress. We comply with GDPR and COPPA children's privacy regulations.

Question 5

What languages does Callee Me support?

Accepted Answer

Callee Me supports 74 languages including English, Spanish, Czech, German, French, Japanese, Chinese, Arabic, and many more. Your child can learn in their native language or practice a new one!

Question 6

What are the 4 learning modes?

Accepted Answer

Prepare (get ready for a new topic before class), Teach (learn new concepts through conversation), Revise (review material before tests), and Test (assess understanding through dialogue). Each mode uses a different teaching approach tailored to the goal.

Question 7

What can I do from the parent dashboard?

Accepted Answer

The parent dashboard is your control center. Add and manage child profiles, choose subjects and topics, start on-demand calls, view conversation summaries, track mastery progress, buy minute packs, and set up auto-renewal. You have full visibility into what your child is learning.

Question 8

How do on-demand calls work?

Accepted Answer

Select your child, pick a subject or topic (or let the AI choose), and start a call instantly. The AI tutor calls your child for a one-on-one voice conversation. You can also schedule calls or let your child initiate them from the mobile app or child portal.

Question 9

How do I track my child's progress?

Accepted Answer

The dashboard shows mastery levels for each subject and topic, conversation summaries with key takeaways, and progress over time. The AI tracks what your child knows, what they're struggling with, and what they're ready to learn next.

Question 10

How does homework help work?

Accepted Answer

Your child calls Callee Me and explains what they're working on. The AI guides them through problems step-by-step, asking questions and giving hints rather than just providing answers. With the robot's chin camera, the AI can even see the homework on the desk.

Question 11

Can multiple children use one account?

Accepted Answer

Yes! You can add as many child profiles as you need under one parent account. Each child gets personalized learning that adapts to their age and skill level. Minutes are shared across all children on your account.

Question 12

How does my child talk to Callee Me?

Accepted Answer

Your child receives a voice call - just like a real phone call! They can talk naturally with the AI tutor about any topic. The call can be started by a parent from the dashboard, from the mobile app, or the child can initiate it themselves from the child portal using their PIN.

Question 13

Is it fun? What about games and achievements?

Accepted Answer

Callee Me makes learning fun through natural conversation, word games, riddles, stories, and age-appropriate challenges. Children earn achievements and build streaks as they learn. The AI is patient, encouraging, and adapts to what each child finds engaging.

Question 14

What happens if my child gets an answer wrong?

Accepted Answer

The AI never criticizes or gets frustrated. It gently guides the child toward the right answer with hints, follow-up questions, and encouragement. Making mistakes is treated as a natural part of learning, and the AI adapts its approach based on where the child is struggling.

Question 15

What is the child portal?

Accepted Answer

The child portal is a web-based interface designed specifically for children. They can log in with a simple PIN (no email needed), see their achievements, and start conversations on their own. It's colorful, playful, and easy to use - even for younger children.

Question 16

How do I create and assign lessons?

Accepted Answer

Create custom lessons through the teacher dashboard - define the topic, learning objectives, and key points. Then assign them to individual students or entire classrooms. The AI teaches your lesson through voice conversation, adapting the delivery to each student's level.

Question 17

How does conversational assessment work?

Accepted Answer

Instead of multiple-choice tests, Callee Me assesses understanding through natural dialogue. The AI asks open-ended questions, follows up on answers, and evaluates comprehension, reasoning, and ability to explain concepts. You get detailed reports on each student's mastery.

Question 18

How does it handle different student levels in one class?

Accepted Answer

The AI automatically adapts difficulty, vocabulary, and pacing for each student individually. A struggling student gets more scaffolding and simpler explanations, while an advanced student gets deeper challenges - all from the same lesson. True 1-on-1 differentiation at scale.

Question 19

What kind of progress reports do I get?

Accepted Answer

Detailed analytics per student and per classroom: mastery levels by subject and topic, conversation summaries, areas of strength and struggle, and progress over time. You can see exactly which concepts each student has mastered and where they need more practice.

Question 20

How does Callee Me scale across a whole school?

Accepted Answer

Every student gets a personal AI tutor simultaneously - no scheduling conflicts, no teacher shortages. School administrators get institution-wide analytics, teachers manage their classrooms independently, and the AI handles the 1-on-1 instruction that's impossible to provide manually at scale.

Question 21

What are the security and data privacy standards?

Accepted Answer

We comply with GDPR, COPPA, and standard educational data privacy requirements. All data is encrypted, we never sell student data, and schools retain control over their data. We provide data processing agreements and can accommodate specific institutional privacy requirements.

Question 22

How do we join the Pilot Program?

Accepted Answer

Contact us to discuss a pilot for your school. Pilot programs typically run for 3 months and include setup support, teacher training, and progress reporting. For qualifying schools, we provide free equipment including tablets and headphones.

Question 23

What hardware is required?

Accepted Answer

Any device with a web browser and microphone works - tablets, laptops, or phones. For the best experience, we recommend headphones for each student. Schools in our pilot program receive tablets and headphones at no cost.

Question 24

What is the Callee Me Robot?

Accepted Answer

The Callee Me Robot is a children's AI tutoring companion shaped like a matryoshka doll. The child's phone is the brain - the robot connects via BLE 5.4 / Wi-Fi 6 and serves as a premium speaker, display, camera, and microphone peripheral. It also works as a standalone Bluetooth speaker. Price: $169.90.

Question 25

How does pre-ordering work?

Accepted Answer

You can pre-order the robot with a $29.90 deposit. The remaining balance is charged when the robot ships. Estimated delivery: Q1 2027.

Question 26

Does the robot work as a Bluetooth speaker?

Accepted Answer

Yes! The Callee Me Robot doubles as a premium Bluetooth speaker. It has a 20W 2.1 stereo audio system with two 30mm stereo drivers (5W each), a 50mm subwoofer (10W), and a passive bass radiator for deep bass down to ~50Hz. Pair it with any Bluetooth device to stream music.

Question 27

What is the audio quality like?

Accepted Answer

The robot has premium audio: a 2.1 channel system with 20W total power (5W+5W stereo + 10W subwoofer), a passive bass radiator for deep bass to ~50Hz, THD+N of 0.02%, and SNR >100dB. It uses a TAS5805M Class D amplifier with built-in DSP for crossover, EQ, and dynamic range control. Dual-mode DSP: beamforming ON during tutoring calls, OFF in Bluetooth speaker mode.

Question 28

What display does the robot have?

Accepted Answer

A 3.5-inch curved AMOLED display (480x320) that serves as the robot's face with animated eyes. True black (AMOLED pixels off), 100,000:1 contrast, up to 600 nits brightness. Plus 70 addressable RGB LEDs around the visor for expressive animations.

Question 29

How long does the battery last?

Accepted Answer

The robot uses a 3500mAh semi-solid-state battery. Typical mixed use: ~24 hours. Active voice sessions: ~12.5 hours. Charging via USB-C (included) or Qi2/MagSafe wireless charging pad (any compatible pad works). The base has alignment magnets for easy wireless charging.

Question 30

Does the robot have cameras?

Accepted Answer

Yes, dual cameras. Front camera (2MP, 66° FOV) for child presence and engagement detection. Chin camera (2MP, 120° wide-angle) angled downward for homework scanning and desk view, with LED light for illumination.

Question 31

How does the robot connect to my phone?

Accepted Answer

Via Bluetooth Low Energy (BLE 5.4) for primary communication and a direct Wi-Fi 6 link for transferring images and larger files. The child's phone runs the Callee Me app (the brain), while the robot is the peripheral.

Question 32

Is the robot safe for young children?

Accepted Answer

Absolutely. Zero moving parts, soft-touch TPU overmold shell, semi-solid-state battery (non-flammable, no thermal runaway). Weighs 386g, 250mm tall. Designed for ages 4-12. No pinch points, nothing to break.

Question 33

Which countries do you ship the robot to?

Accepted Answer

At launch we ship to all 27 EU member states plus the UK, Switzerland, Norway, Australia, Canada and the United States. Shipping options and live cost for your destination appear automatically at checkout once you enter your country. Other countries (including Singapore, Hong Kong, Taiwan, Japan and Korea) are on the roadmap for a later wave; join the waitlist on the robot page to be notified when your country opens.

Question 34

I am in Canada. Will I pay extra customs or duties when the robot arrives?

Accepted Answer

Yes, plan for roughly CAD $40 to $80 in duties and brokerage fees collected by the courier on delivery. Canada has a very low duty-free threshold (CAD $20 for most carriers), so almost every imported parcel attracts these fees regardless of who the seller is. The price you see at our checkout covers the robot, shipping and Canadian GST/HST that we collect, but the customs duty and the courier brokerage fee are charged at the door by the carrier and are outside our control. We mention this here so there are no surprises.

Question 35

When will my robot actually ship?

Accepted Answer

Estimated delivery is Q1 2027. We will email you the moment your batch enters production, then again with a tracking number when it leaves the warehouse. The estimated delivery shown at checkout for your specific country (express, standard, or economy) is the carrier's typical transit time after we ship.

Question 36

Is my pre-order deposit refundable? Can I cancel?

Accepted Answer

Yes. Your deposit is fully refundable any time before your robot ships. Just email support@callee.me with your order number and we will refund it in full back to your original payment method, usually within 5 business days. After your robot has shipped, the standard EU 14-day right of withdrawal applies (return the robot for a full refund of the purchase price).

Question 37

When is the remaining balance charged?

Accepted Answer

Today you only pay the $29.90 deposit plus shipping. The remaining balance (the difference up to the $169.90 robot price) is charged when your robot is ready to ship. We email you a secure payment link about 1 to 2 weeks before shipment; you have 30 days to complete the balance payment. We never charge your card automatically without you clicking through the link.

Question 38

Are VAT, sales tax and customs duties included in the price?

Accepted Answer

For the EU-27, UK, Switzerland, Norway and Australia: yes, fully. The price shown at checkout is the all-in price including VAT/GST at your country's rate, and there are no customs duties or border fees on delivery. The order summary breaks the tax out separately. For the United States: state sales tax is calculated and added at checkout where we have nexus, and your robot ships duty-free under the US $800 de minimis rule (no extra fees at the door). For Canada: GST/HST is included in the checkout price, but the courier will collect a small customs duty and brokerage fee (roughly CAD $40 to $80) on delivery; see the Canada question above for details.

Question 39

What happens if you do not reach the pre-order minimum?

Accepted Answer

If we do not hit our minimum production order, every deposit is refunded in full to the original payment method, no questions asked, within 10 business days of the decision. You will not be charged the balance. We will email everyone affected at the same time with the refund timeline. Your deposit is never used to cover unrelated costs.

Question 40

What warranty does the robot come with?

Accepted Answer

Every robot ships with the EU statutory 2-year warranty against manufacturing defects. If anything fails through normal use during that period, we will repair or replace it at no cost (including return shipping). The warranty does not cover physical damage from drops, water exposure, or third-party modifications. Full warranty terms are included in the box and on our Terms page.

Question 41

Can I change my shipping address before the robot ships?

Accepted Answer

Yes, any time before your batch enters production. Email support@callee.me with your order number and the new address. Once we email you the balance-payment link your shipping address is locked in - if you need to update it after that, contact support quickly so we can intercept before the carrier picks up.

Question 42

Which phones and tablets work with the robot?

Accepted Answer

Any modern smartphone or tablet that supports Bluetooth Low Energy 5.0 or newer. That covers iPhone 8 and later (iOS 15+), all current Android phones (Android 10+), and most tablets from the last 5 years. The robot pairs to one phone at a time as the 'brain'; you can re-pair to a different phone any time from the Callee Me app. The robot also works as a standalone Bluetooth speaker with any Bluetooth source.

Question 43

What payment methods do you accept?

Accepted Answer

We accept all major debit and credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and SEPA Direct Debit in countries where it is available. Payments are processed securely by Stripe; we never see or store your card number. The same payment method options are offered for both the pre-order deposit and the ship-time balance.

Question 44

How does pricing work?

Accepted Answer

Callee Me uses a simple pay-as-you-go model. You buy minute packs (30, 60, or 120 minutes) and use them across all your children. There are no subscriptions or recurring charges - you only pay for the minutes you need. New users get free minutes to try it out, no credit card required.

Question 45

What happens if my child runs out of minutes during a call?

Accepted Answer

When your minutes are used up, the system will let your child know with a friendly message and end the call gracefully. You can then buy more minutes from the parent dashboard to continue learning.

Question 46

How do I get a refund?

Accepted Answer

If you're not satisfied, contact us and we'll work with you to find a solution. Unused minute packs can be refunded within 30 days of purchase. For robot returns, contact returns@callee.me with your order details.

Question 47

Is there a mobile app?

Accepted Answer

Yes. The parent dashboard works on any device with a web browser. We also have a dedicated mobile app for children on iOS and Android that supports incoming call notifications, making it feel like a real phone call experience.

Frequently Asked Questions

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Callee Me Robot

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